FPAM enforces the policies and requirements for CFP certification in a consistent and fair manner. Applicants for CFP certification, CFP professionals, employers and other stakeholders who wish to request a review of FPAM’s certification processes and criteria, including candidate eligibility requirements and determinations of certification status, must submit their request in writing to FPAM at the address below.

The request will be reviewed by FPAM’s Board, and a written decision letter sent to the requestor by certified mail, postmarked no later than fifteen (15) days from the date the request is received by FPAM. Individuals unhappy with a decision may submit a written appeal to FPAM’s Board. Written appeals must be received at FPAM’s office no later than fifteen (15) days from the requestor’s receipt of the decision letter. The decision of the Board is final.

Financial Planning Association of Malaysia

Unit 305, Block A, Phileo Damansara I

Jalan 16/11, Seksyen 16, off Jalan Damansara,

46350 Petaling Jaya

Selangor Darul Ehsan

Tel: 03 – 7954 9500 Fax: 03 – 7954 9400

Website: www.fpam.org.my