FINANCIAL PLANNING ASSOCIATION OF MALAYSIA – REFUND POLICY

All fees paid to Financial Planning Association of Malaysia are non-refundable.

However, the following alternative arrangements may be made:

Exam Fees

FPAM will not entertain any request for cancellation or postponement by candidates after payment of the examination fees. Deferment can be considered under extenuating circumstances such as illness and bereavements. Under such circumstances, candidates must write to FPAM with the necessary supporting documentations for the deferment. Candidates are only allowed to defer the examination to the next examination date only.

Please direct your queries to FPAM’s Examination Department or email to membership@fpam.org.my.

CE Course

FPAM will not entertain any request for cancellation or postponement after payment is received for the course(s) registered by the participants. However under extenuating circumstances such as illness and bereavements, deferment can be considered. Under such circumstances, participants must write in with the necessary supporting documentations to FPAM’s Continuing Education (“CE”) Section and are only allowed a 6-month deferment period to attend a future course, provided notice is given 3 days before the event.

For participants who are registered under an organisation and is unable to attend the course, the organisation may substitute with another participant in their place.

Please direct your queries to the CE section or email marketing@fpam.org.my.